
"Overall,
our success with this product is reflected in the numbers.
We are very satisfied with the amount of sales that are
currently generated and we know that we have tremendous
potential as we continue to roll this tool out to new target
markets.
Cylink's technical and administrative support has been
excellent. Response times are almost immediate when the
calls are placed either by email or telephone contact. The
solutions provided for the requested support are always
completed in a very acceptable time limit.
Our overall experience in working with SiteAlive has been
truly pleasurable. I can honestly say that Faraz and his
competent team have regularly exceeded our expectations.
They are professional in their approach and successful in
their delivery".
Stephen Van Kessel,
Parry Automotive
"We
have been using Cylink well over a year and we have switched
all of our customers over to Cylink from the previous online
offering. Cylink is a superior product in terms of its ease
of use, functionality, and the support provided is second to
none. Our calls are answered promptly and our emails are
returned within a matter of minutes. It is comforting to
know that Cylink is backed by a competent support team
provided by SiteAlive that is always there to help."
Greg Dempster,
Dempster's Auto
"Cylink
has been a success for us here at Furby, our installers have
found the tool easy to use and efficient. Working with
SiteAlive has been a pleasure, the setup process was
painless, and all custom requirements needed by our business
within the tool were implemented and delivered on time and
before the promised launch date.
Full support and training has always been available to us
and to date we have not had any issues with Cylink or
SiteAlive in the quality of the product and its support."
Ted Main,
Furby Auto Supply
"Since
its launch, Cylink has been an easy implementation for us.
The Cylink website is easy to use to create and manage
customer accounts, monitor customer activity and all of our
customers that have used the product have found it very user
friendly and easy to understand. We have also found the
support provided by SiteAlive to be efficient and
responsive. Help has always been available when needed.
Our website, designed by SiteAlive as well, is miles ahead
from our previous website. We are very happy with the full
package provided by SiteAlive for our online needs."
Gary Mckee,
B and J Parts and Machine
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